Terms of service

These terms set out the rules for providing electronic services on Uratujkota.pl (the "Service"), operated by its operator (the "Operator" or "we").

The Service is a free platform that allows users to publish and browse cat adoption listings and to get in touch between caretakers and people interested in adoption.

The Service is in development ahead of its public launch — the Operator's full registration and contact details will be completed in these terms before the production release.

• Service — the Uratujkota.pl website together with all its features.
• User — a natural person using the Service, including those browsing listings without signing in.
• Caretaker — a signed-in User who creates an account and publishes adoption listings.
• Account — a User's individual profile in the Service, protected by a password.
• Listing — a publication concerning a cat or a group of cats available for adoption, including a description, contact details and location.
• Adoption — the free transfer of care over a cat to an interested person, arranged directly between Users.

• to use the Service in accordance with the law, good practice and these terms;
• to provide truthful and up-to-date information, in particular in listings and contact details;
• not to publish unlawful, offensive or misleading content, or content that infringes the rights of third parties;
• not to use the Service to sell animals, for commercial activity or for purposes unrelated to adoption;
• to respect animal welfare and the rules on their protection.

The Operator may block or remove content that breaches these terms and may restrict access to the Service for a User who grossly or persistently violates its provisions.

• registration requires an email address, a username and a phone number, as well as confirmation of the email address;
• the User is responsible for keeping their password confidential and for actions taken from their account;
• one person should hold one account; creating accounts to circumvent restrictions is not allowed;
• the User may delete their account at any time from the "Account" panel, which results in the irreversible anonymization of the associated data.

• the Caretaker is fully responsible for the content of their listings, including the accuracy of the cat's description, health status and history;
• adoption is arranged directly between Users — the Operator is not a party to these arrangements and does not mediate the transfer of the animal;
• the exact address is never published — only the city and voivodeship are publicly visible, while contact details are made available to signed-in Users interested in adoption;
• the Operator only provides a tool for publishing listings and does not guarantee that an adoption will take place or how it will proceed;
• to the extent permitted by law, the Operator is not liable for damage arising from contacts and arrangements between Users.

The rules for processing Users' personal data, including information about the purposes, legal bases, retention period and the rights you have, are described in detail in the Privacy policy.

When using the Service, the User should read the Privacy policy, which is an integral supplement to these terms.

Any malfunctions of the Service, as well as comments and complaints, can be reported to kontakt@uratujkota.pl.

A report should include a description of the problem and, where possible, information that allows it to be reproduced. We handle complaints without undue delay, usually within 14 days of receiving them, and inform you of the outcome at the email address provided.

The Operator may amend these terms for important reasons, in particular as the Service evolves or the law changes. The current version of the terms is always available on this page, and we indicate the date of the last update at the top. We will announce any significant changes in the Service.

Matters not regulated by these terms are governed by Polish law. If any provision of these terms turns out to be invalid, the remaining provisions remain in force.